No referral is needed. Osteopaths are primary healthcare providers, so you can book directly without a GP referral.
Yes, children are welcome in the clinic. If you're receiving treatment and need to bring your child, just let reception know at the time of booking.
Wear comfortable, loose-fitting clothing that allows for movement. You may be asked to remove certain outer layers (e.g. jackets or bulky items) for assessment or treatment. Your osteopath will always explain what’s needed and ensure your comfort and consent at all times.
This varies depending on your condition, goals, and how your body responds to treatment. Your osteopath will give you a personalised plan after your initial assessment
Yes. Treatment is always included - If treatment is detrimental appropriate referral will be made
Yes. If you have extras cover that includes osteopathy, you can claim a rebate on the spot through our HICAPS system.
Yes. We have HICAPS facilities available at both clinics, which means you can claim your private health insurance rebate on the spot, just bring your health fund card with you.
At our practice, you will need to pay the full fee upfront first, and then we can process the Medicare rebate and get it back to you on the spot.
Specifically, here are the steps:
(You cannot use a CREDIT card for this final process) - You can pay by Credit card but money cannot be reimbursed to a credit account.
* You will need to bring your medicare card along with a Debit card to your appointment.*
Yes, there is a small gap fee.
Yes. Please notify reception at the time of booking. TAC and WorkCover patients are required to pay in full at the time of the consultation. A receipt will be provided for you to claim reimbursement.
Yes - No payment is required from the patient.
The level of service we provide remains the same to all clients and often pensioners will meet the eligibility criteria for a careplan. This will mean the out of pocket is significantly less.
Osteopaths use manual therapy to assess, diagnose and treat issues with your muscles, joints and connective tissues. Treatment is hands-on and tailored to each individual’s condition and goals.
Treatment may include soft tissue techniques, joint mobilisation, stretching, dry needling, postural advice and rehabiliation exercises. Your osteopath will always explain what's approriate for you before starting. Learn more on our Treatment Page
Some of the techniques we may use include:
If you're unsure if osteopathy is right for you, feel free to contact us for advice
While there is overlap, each profession has a different training background and clinical focus. Osteopaths use a whole-body approach and hands-on techniques to support mobility and function. We’re happy to discuss how osteopathy compares and whether it suits your needs.
View maps and parking info on our [Contact page]
You can find up-to-date trading hours for both clinics on our Contact page